Quality Policy
It is our company's policy to constantly improve our quality management and effectiveness to be 'always the best' in all our activities in order to meet the needs and expectations of our customers continuously and to provide customer satisfaction.
Quality Management Systems - ISO 9001:2008; Being Good at Being Good and Conscious of Continuous Improvement in All Our Activities; Satisfied Customer In our Constitution, we aim to increase customer satisfaction by meeting customer expectations, to raise awareness of our employees, customers and suppliers and to participate in our management systems, to protect human health, to take measures against environmental pollution and to use natural resources in a conservative way while designing our processes and products.
Customer Complaints and Satisfaction Policy; We are evaluating customer demands and complaints in accordance with the legal and customer conditions, in the direction of confidentiality principle, in an impartial and fair manner with a customer-oriented perspective as soon as possible in order to serve continuous improvement and customer satisfaction. The way we handle customer complaints is open to everyone's information in an understandable and easily accessible way.
Continuous Improvement and Improvement; To comply with the principles of our Quality Management System with the participation of top management and all employees, to ensure continuity of the system and to continuously improve the performance of the system.
Quality; To keep the customer needs and expectations in line with the legal regulations in the fields we operate, to improve the system quality awareness with the trainings given to the company employees, to always provide quality products and to reach customer satisfaction to the highest level.